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5 Questions You Must Ask Your Rubber Flooring Supplier?

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5 Questions You Must Ask Your Rubber Flooring Supplier (Before You Regret It)

Before placing your next flooring order, ask these questions to avoid safety risks, delivery delays, or poor quality.

Rubber flooring tiles, roll production, CE and EN1177 certifications, and EPDM color samples from a supplier factoryWhether you’re sourcing rubber flooring for gyms, schools, or outdoor projects, choosing the right supplier is critical. These are the 5 questions you must ask your rubber flooring supplier to ensure you’re not wasting time and money.

1. Do You Manufacture Your Own Rubber Flooring or Just Resell?

Many companies claim to be factories, but are actually traders. A rubber flooring supplier that controls its own production offers better quality, pricing, and delivery reliability.

Type of SupplierWhat You GetRisks
Factory like LanhefloorDirect pricing, controlled qualityBetter for large orders
Trading companySometimes easier communicationNo control over QC or lead time
Freelancer agentPersonal contactNo warranty or service guarantee

2. What Certifications Do Your Rubber Tiles and Rolls Have?

Ask for real, verifiable EN1177 and CE certifications. These ensure your flooring is safe for public areas.

Read more: What Certifications Should Gym Flooring Have in Europe?

Product TypeRequired CertificationsRisks
Gym Rubber TileEN1177, CESlip hazard, liability
Playground EPDMEN1177Insufficient safety cushion
Office Rubber RollCEVOC issues

3. Can You Customize Thickness, Color, or Packaging?

Customization helps you stand out and improve resale margins. A good supplier supports thickness, color, and packaging adjustments.

Custom OptionAvailable at Lanhefloor?Examples
Color✅ YesOrange dots, mixed speckles
Thickness✅ Yes3mm–50mm range
Packaging✅ YesCustom wrap, logo printing

4. What Are Your Quality Control Steps?

Don’t take quality for granted. Your supplier should perform regular slip resistance, density, color consistency, and rebound tests.

Read more: Rubber Flooring Durability Guide

QC CheckWhy It Matters
DensityEnsures shock absorption
Slip ResistanceCritical for safety
Color MatchingBranding and aesthetic
Packing InspectionPrevent shipping damage

5. What Is Your Lead Time and How Do You Handle Delays?

Ask about raw material stock, factory capacity, and real-time updates.

Order TypeTypical Lead TimeNotes
100m² Rubber Roll~7 daysFast production
500m² Rubber Tile~12–15 daysConfirm spec early
EPDM Granules~10–14 daysColor match in advance

Final Tip: Always Ask These 5 Questions

Finding the best rubber flooring supplier goes beyond price. Ask these 5 key questions to protect your project and your profit.

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